Shreveport’s Department of Water and Sewerage Works Towards Resolving Water Discoloration Issues

Residents Raise Concerns Over Discolored Water

In the city of Shreveport, residents have been reporting incidences of discolored, yellowish/brownish tap water. The problem, though initially thought to be temporary, persisted enough for community members to voice their concerns.

The Department of Water and Sewerage, acknowledging the issue, has since been working tirelessly to tackle the problem and restore the city’s water to its normal hue.

The Cause of Discoloration Explained

The Department released a statement recently, delving into the specifics of the issue. According to the report, “The cause of the discoloration is historically high levels of manganese in Cross Lake.” With manganese being a commonly found mineral in nature, the higher levels occurring in the lake is stated as an unusual occurrence.

Possible reasons for the manganese increase were linked to “naturally occurring lake temperature inversion due to hotter than normal summertime temperatures, rainwater washing in dirt from construction sites, and the recent heavy rains could have washed dirt containing manganese into the lake.”

Steps Towards Resolution

Addressing the situation, the Shreveport Department of Water and Sewerage has been implementing a treatment process to combat the high manganese levels affecting the city’s water supply. Reports indicate that the procedure has been effective, steadily decreasing the manganese levels in the water.

The Department however, also stated that the process of getting clear water through the system is somewhat slow than anticipated. The statement says, “We continue to monitor and adjust the treatment as needed, but it’s taking longer to get clear water through our system than we hoped.”

The Water is Safe for Consumption

Despite the odd appearance, the Department reassured residents that the water is still safe for consumption. “There is no need to boil water. Despite the yellow appearance, the water is not dirty and is safe to drink.”

The Department also acknowledged the inconvenience posed to the community and expressed gratitude for the community’s understanding and patience as they continue to work on resolving the problem promptly.

Customer Support

Keeping residents’ concerns in mind, the Department has encouraged individuals with any additional questions or concerns to reach out to their 24-hour customer support hotline. Customers can also monitor water-related updates via the department’s official website.

Conclusion

As efforts continue towards restoring the water to its normal color, residents of Shreveport are left with the reassurance that measures are being taken to resolve the problem. Despite the discoloration, officials assert there is no cause for concern about water safety and the occurrence is largely an aesthetic issue.